Quite upset with AA. During my travel to NORFOLK from ALBUQUERQUE this time about on Navy Orders – too many difficulties transpired which i just can’t neglect and question why some insurance policies exist as they do. Commencing off, my baggage wasn't tagged effectively popping out of Albuquerque and did not make the transfer relationship in DFW to ORF – 8 hour delay with baggage getting to me, which had my uniforms for the next day. Yes I received my uniform in time, but only authorized for ~4 hrs of rest right before reporting for obligation right after I drove to airport to obtain the bag. Let alone my DoD ID is now not in the process to allow for TSA pre-check…both of these situations are not a major deal And that i can easily forget about these items with no need to produce a remark…the return journey back to ABQ is my purpose. On my return excursion, my system was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed somewhat more than one particular hour resulting in me to own a couple of fifteen minute window for my relationship flight in CHARLOTTE to PHOENIX. After i observed this restricted window, I made an effort to perform with the customer service clerk in the gate in NORFOLK to acquire a little something carried out (i.e. notify gate in CHARLOTTE that someone on Navy ORDERS may be a little late and to carry gate to allow transfer – would have solved what exactly is about to occur)…considering that quarter-hour was in a few “30 moment window” allowance for anything at all to become completed and that I would've time to produce my transfer – she wouldn't or couldn't do everything for me.
I'm emailing this comment to you personally to ensure that AA could better have the ability to stimulate team to get more courteous when issues go Incorrect.Purchaser service might make such a difference for those utilizing your service.
The worst flight practical experience of my lifestyle was taking my household of 16 on American Airlines. Misplaced our baggage the two methods. We will not be traveling American once more.
my flight 5151 out of savannah to charlotte 405pm was delayed for four 1/2 hours having a flat tire no tire for the savannah airport to repair it so we needed to anticipate the subsequent combat from charlotte to carry the tire to us after which you can we had to wait all over again for an additional flight to bring the Device to maintenance the tire . we had been advised to make our on reservation For brand spanking new tickets and however whenever we named in there was no info of a delay my frustration amount is overwhelmed, laura a AA worker made an effort to help and received really irritation due to the fact she had a hard time location me and my family collectively I used to be informed to have a seat and she or he would consider later following helping other buyer at that time I felt like I did not make any difference after emotion which i wasn't critical I ask for 2 food ticket so we could take in for the reason that if flight was not delayed I would've be home for meal at 7pm in Cleveland ohio I haven't taken this airline right before please enable it to be proper and replace 2 round journey ticket
My flight was to go away at six a.m. which suggests leave your mattress and your home prior to the crack of dawn. Only to go through stability then sit within the airport lounge as the crew was unable to fly.
On October twentieth of this calendar year I had the unlucky chance to fly American Airlines from Myrtle Seashore to Jackson with the ultimate leg currently being from Washington the Jackson. This was an 8 pm flight (AA3879) which ought to have been a silent and fairly enjoyable flight at that time of night but was become pure distress by a impolite and unhelpful attendant. I didn’t get her name due to the fact her tag was turned backward but considering the fact that she was the only real attendant on the aircraft her id shouldn’t be as well hard to type out. As I compose this I know the futility of my complaint mainly because I will appear off sounding just like a disgruntled passenger who exaggerates a story for making a degree. Be that as it may well, I will let you know what occurred figuring out the fellow sitting close to me as well as the girls through the aisle can validate what I say. The 2 females throughout the aisle perform with me and as we deplaned designed the comment that “she absolutely had it in in your case”. I deal with a Specific investigations device for an insurance company. We had gone to Myrtle Seaside for the seminar and had to return by means of Washington. Our flight wasn't full but was almost certainly 80 to 85 percent of capability. I'd the aisle seat of 10C. My seatmate was a good younger gentleman that I'd personally explain as sturdy. He was about five foot 9 inches and weighed 350# or so. He did all he could to confine himself to his space authorized but some items just don’t work. The middle armrest not only wouldn't come down but could not even be observed because it was midway of his suitable shoulder. Although I am not large, I'd to sit down at an not comfortable angle to suit during the seat simply because his appropriate facet would've been guiding my still left shoulder if I attempted to sit Typically inside the seat. My prepare was to verify the aircraft had boarded In order not to receive someone else’s seat after which transfer to a far more comfy seat. I'd my eye over the window seat two rows up which was an exit row. A smallish lady sat in the aisle seat and we would've all been comfortable. Here's exactly where factors crumble. As I used to be watching for the doors to shut I had been helpful resources on the lookout up the aisle and observed the attendant go in excess of to Stacy Pickering, our state auditor who I transpired to learn, and say anything to him and movement to an vacant row various rows behind him. He thanked her and bought up to maneuver towards the seat the attendant pointed him to. I listened to the doors shut and a couple of minutes later on the attendant walked into the again And that i asked In the event the aircraft was fully boarded.
I gained a promo in the mail from American Airlines in reference to quick monitoring to elite status. After i tried to log on to the Site inside the promo I couldn't uncover it (aa.
Question if any person reads this but AA may be the worst airline in the world. Didn’t fly them for years resulting from interior challenges.
I are trapped in Charlotte for nearly daily now. I'm supposed to be connecting to New Bern, NC. I won't be flying American Airlines all over again!
I paid a further $twenty for your seat with a lot more room. You place me in a very seat next to an exceptionally large guy who took over fifty percent of my seat.
Past thirty day period, I traveled on American Airways from Portland, Maine to Washington, DC. I can’t tell you enough about the superb service I gained. I requested a wheelchair for each airports as well as the chair and attendants were correct there and went earlier mentioned and beyond the decision to duty.
contacting an actual man or woman at AA shopper service is beside difficult. The Site list a telephone number, which happens to be for cargo and that only references a web site that is no help in any respect.
never ever been given this kind of poor service and a corporation that basically doesn’t care about there spending shoppers
My Buddy of mine booked my Mother a reservation from haiti to miami fl I paid out her $three hundred to obtain me the fares even so she did not told me the flight will be booking on a nonrevenue flight it absolutely was a ridicullus moment for all of us, quesion I have Should the seat just isn't assure why did she took the money from me