I wanted to Permit you know of an outstanding young woman you have got Doing work for you personally at Dallas-Ft. Really worth airport. Her identify is Nyanina Kong, and she goes because of the identify of Nina.
I’ve been bouncing all-around given that 9am this early morning from Roatan Honduras to Miami with the unforeseen delay there with flight from Miami to Charlotte nc 1st they explained aircraft was to incredibly hot , then whenever we had been permitted to board they mentioned that they had excessive gasoline and experienced to dump 10,000 lbs just after forty five min they made the decision not to try this , we had been delayed on take off, on our arrival to Charlotte we needed to hurry to gate , my wife is handicapped and also the attendant needed to run pushing her to gate to notice that our subsequent flight was delayed 2 1/2 hrs .
I just lately had a flight cancelled by American Airways and stood in a very line for 45 minutes to obtain rebooked on Yet another flight. I was stunned to learn which the gate agents did not have a view in the available USAIR flights.
The nine/fifteen/fifteen, it will consider some time to generally be forgotten. Starting up with An additional delay in our flight, which theoretically would leave Orlando 19: 40h, and after hrs of hold off, once again as a consequence of issues with the plane, the commander warned us that perhaps the aircraft wouldn't consider off thanks to doable structural trouble Together with the luggage doorway of the aircraft as well as doorway was opened to any one who wished to depart the airplane.
I was scheduled for a flight leaving Ronald Reagan Airport to Columbus Global Airport these days, boarding at 2:42 departing at three:50. Me and a few others , sitting during the assigned gate, by no means heard the boarding announcement. At the time we realized people ended up dig this boarding went for the gate and have been turned absent. It had been three:04 PM after we were told this. Intellect you the gate just shut two minutes prior and we sat and watched the airplane entrance of us for one more twenty minutes. Persons were being still dropping off luggage and boarding the airplane . When questioned why we can easily’t board the aircraft, we had been chastised because of the workers for not listening. The gate was crowded, and noisy. I'm able to inform you we couldn't listen to your employees.
I desired to vent my irritation Along with the baggage scenario with the airline. Anything else was good, though the way my baggage was dealt with would make me Consider twice ahead of reserving with AA again. I was charged $twenty five Every way for one bag, not becoming informed my bag might be carried on for no charge. To include insult to your $50 billed, my bag was broken on the outside on remaining returned to me.
I attempted getting in contact with AA for restitution and been given a “form letter” apologizing for my experience.
Every so often you find someone who genuinely do The task They may be paid out to complete. I not just observed one , I found a number of at American Airlines .Whilst traveling 01/25/sixteen from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo stick with it in the gate, I was not authorized off the aircraft to retrieve it since the doorway was closed and the jetway eliminated.
Incredibly dissatisfied re insufficient acknowledgment of any discomfort I encountered. Seems like a simple courtesy.
We need a penned verification from American Airways to approach our cruise insurance declare. Stating the circumstances of delays over the working day we traveled to board our ship.
Last thirty day period, I traveled on American Airlines from Portland, Maine to Washington, DC. I can’t show you adequate about the superb service I received. I asked for a wheelchair for each airports as well as the chair and attendants were appropriate there and went previously mentioned and outside of the call to responsibility.
Be sure to explain to me how This may be solved. I do enter the proper precheck variety to the reservation type and the customer service agent has also Check out it. This does not use very good relations having a buyer who flies eight to 10 periods a yr.
I checked in moments in the past for flight 1329 from Phoenix to JFK. I am booked in Firstclass. I entered the Priority place to find no line and two brokers standing at respective counters without “Posture Shut” signals wherever.
If This can be the new American Airlines I’ll go on file as indicating I much like the outdated one much better. You won’t go broke by losing my business enterprise but you should have an additional seat accessible to provide to Another unsuspecting client.